We are a collaborative design studio with an agile, multidisciplinary team.
We create meaningful customer experiences and innovative services. We are experts at making complex products simple and digitally accessible, delivering validated user experiences in the business of trust. Our strength is built on shared values that inspire and we are looking for creative and passionate people who are interested in working within a great team.
Your role & responsibilities include testing, research & usability engineering.
As a Senior UX Researcher, you will help lead a team of other researchers and designers, creating and executing diverse research investigations to help shape new innovation concepts, and drive a user-centered development process. It will be essential that you have knowledge and experience of core user research methods and practices, with an understanding of Agile and user-centered design.
Your experience is what we are looking for!
- Experience in running user studies at varying stages of product development: from the very beginninge.g. ethnographic research to identify customer insights and create new service concepts all the way to accompanying agile software development with testing of designs, promoting the value that UX research brings to product teams
- Passion for designing mixed-method research studies, that generate actionable insights, and measurable impact for project teams
- Ability to be a persuasive advocate for user needs within multidisciplinary project teams, educating others about the value of UX research
- Confidence in communicating research findings through oral, visual, and written communication
- Senior experience level working in UX research, service design, design thinking projects with hands on mentality
- Fluency in German and full professional proficiency in English
It’s also nice to have;
- a degree in UX Research, Human Computer Interaction, Cognitive Science, Psychology, Market Research or a related field
- Proven understanding of the strengths and weaknesses of different research methods
- Ability to flexibly work across multiple projects, effectively prioritising tasks
- Experience mentoring junior UX Researchers with critique/feedback, to support their development
What we offer is awesome!
At Kaiser X Labs we believe that a healthy work-life balance benefits everyone and that great teams need diverse talents. As a company of Allianz we are able to offer you competitive compensation and benefits in line with your experience. And we provide you the chance to work in an open and interdisciplinary space where diverse perspectives come together to shape the future of insurance.
We are searching for the earliest possible hire of a UX Researcher and we look forward to hearing from you. Please send your information to our Talent Acquisition Manager Isa Lenk at email@example.com or reach out via telephone at +49 89 3866 7930. Feel free to include any pertinent information. To us your strength and experience is your most important asset; therefore, everyone independent of other features such as gender, race, descent or disability is warmly welcomed.