We foster a culture of open dialogue across project teams every month by posing ourselves one big question that strikes our curiosity. Each team member contributes their personal experiences and points of view as we tote the topics through phases of discovery, ideation and refinement of ideas.
Everybody Needs a Superhero!
28. March 2019
As we reconvened the team to continue exploring questions that intrigue us, we decided to ask ourselves: “If insurance were a superhero, who would it be?”...
Designing for future life events — insurance and pension services
13. November 2018
Designing for Future Life Events — Insurance and Pension Services Raiser eyebrows and skeptical looks are the first reactions when I talk about how...
Back to School
09. October 2018
Here at Kaiser X Labs we like to shake up tradition. We are here to transform the way companies serve their customers and one way we are doing that is by...
What is Usability Testessen?
03. August 2018
Hey, its Friday! Who’s up for pizza and beer? OK then, who’s up for pizza, beer and bringing companies that work in the user experience and design field...
A way to avoid dwelling on the worst case
30. April 2018
One way of thinking about insurance is as a means to take care of things that you know will happen. Everyone will get sick and need to see a doctor at some...
Major life changes equal more personal responsibility
30. April 2018
As our team discussed experiences in more individualistic cultures, it was clear that as responsibilities grow, so do the real and perceived needs for...
Insurance is like family.
30. April 2018
Sometimes insurance is family. From childhood, family is our first form of insurance. How we define family may be different for different cultures — it...
Why do we need insurance?
24. April 2018
Collective curiosities are conversations among members of the Kaiser X Labs team to explore ideas that fascinate us. To introduce the series, we decided to...
Collective curiosities
18. April 2018
This introductory article describes the journey of desynchronized collaboration and our learnings from the experience. It is the first communication of our...
Our hybrid team represents the skills and perspectives needed to create innovative solutions and engaging brand and user experiences for our clients and their customers. We are designers, strategists, researchers, and developers, all working together to tell powerful brand stories. Our diverse perspectives and experiences are shaped by industry-leading companies including IDEO, Samsung, P&G and Lego.
Understanding users’ lives from multiple perspectives – behaviors, needs, desires, and context of use – to generate actionable insights.
Building experience prototypes to test and iterate service and product designs with users.
Creating solutions that translate business strategy into UX strategy, advancing organizational success.
Creating targeted design solutions that address user needs and values.
Applying design thinking and other strategic processes to achieve breakthrough ideas and improved organisational behaviour.
Bringing ideas to life through interactive experiences, services, and products.
Enabling our partners to utilize their various online and offline data for the best possible customer engagement and a highly personalized user experience. Providing data solutions for companies and endeavours of all sizes.
Creating honest brands and delivering robust and visually engaging designs that support user needs.
As humans we are diverse. We are not perfect; our voices are unique and we communicate openly and honestly.
As professionals we are proactive, progressive and independent.
Our hands-on attitude creates real change and we care about the quality of our work.
As team players, we embrace our differences. We are kind and respectful towards each other and have a lot of fun working together.
We celebrate our successes and we invite you to join us on that journey!
We are Kaisers.
We are a collaborative team rooted in shared values that drive and inspire. Kaisers are diverse, multidisciplinary, innovative, strategic, brainy, crazy - all working together to get the job done. We are growing and are looking for talented and passionate people to join us. Are you looking to be part of a creative community? Are you interested in shaping the future of insurance? Are you a Kaiser?
| Brand & Visual Designer | Munich |
| Senior Analytics Consultant | Munich |
| Senior UX Designer | Frankfurt (Main) |
| Senior UX Researcher | Stuttgart |
| UX Designer | Frankfurt (Main) |
Kaiserstrasse 28
80801 Munich, Germany
T. +49 (0)89 3866790
Silberburgstrasse 112 A
70176 Stuttgart, Germany
T. +49 (0)711 35844202
Bockenheimer Landstraße 42
60323 Frankfurt am Main, Germany
Drostestrasse 16
30161 Hanover, Germany
T. +49 (0)511 89939545
Isa Lenk
Talent Acquisition Manager
